Sales:+91-817881 3626    NetXCare:+91-989141 2158   
sales@netxgate.com    support@netxgate.com   
        

Hospitality


NetXGATE HotSPOT -the ideal solution for the hospitality industry

Simple solution to Authenticate / Manage visitor Internet access (Wired | Wi-Fi Network)


The hospitality industry includes Hotels, Resorts, Campsites etc . This sector holds the customers before everything else and aims to deliver finest services to assure maximum customer satisfaction.
The guests visiting and staying at hotels and resorts expect uninterrupted high-speed Internet access connectivity in guest rooms regardless of whether they pay or not. But they do check it before check-in. This is categorically a basic amenity in today’s time.
To provide and fulfill this basic amenity of internet, hotels are required to deploy Hotspot Gateway to manage internet authentication, authorization & accountability for their guests. And in the same time,without satisfactory authenticity and activity log details might cause network congestion, uneven bandwidth consumption and cyber crime possibilities. This raises a demand for an optimum Secure Hotspot Gateway Management solution with complete authenticity, user-friendly functionality along with option to integrate PMS and revenue support.

Captive Portal, Internet Access Control, Bandwidth Management, PMS Integration and Customizable Login Solution.

NetXGATE thoroughly analyzed the requirements and are able to propose a tailored Hotspot solution for each of these environments that not only meets the needs but also offers substantial advantages to the businesses.
Netx On-Appliance logging & reporting modules that allow Admin to save and generate reports on all connections made during a given period, all while taking the user’s identity into account.

Features

NetXGATE Multi WAN & Load balancer manages two or more WAN networks and delivers the combined bandwidth output in the network. Property can allot the traffic preferences based on Active-Active (Load-balancing: Weight Based Round Robin Traffic Balancing ) or Active-Passive mode (Fail-Over) so that bandwidth utilisation takes place in the same way. NetXGATE smoothly manages the fail over and intelligently redirect Traffic to Active Gateways..
  • Inbuilt RADIUS Server
  • Offers inbuilt Database
  • Supports Oracle Database
  • Authentication :
  • Based on username and password
  • Seamless Integration with AD For Student/Faculies database as SSO
  • Authorization :
  • Based on MAC and IP address
  • Re-Authorization Functionality
  • MAC Based Auto Login
  • AD Group Based Authorization - Student/Professor/Sr. Management
  • Accounting :
  • On hours, days, Data transfer
  • Create Customizable Login Pages – HTTP Enabled
  • Device Based Login Pages – Mobile/Laptop
  • Integrated with Social Media
  • Create Page for SMS OTP based login
  • User Self Registration
  • Promotions and Branding options
Bandwidth management & Control is among one of the most crucial features that Hotel/Resort networks demand.Some Guest consume all the bandwidth and others are left with no connection or poor connectivity.Some of the controls or Features that hotel/resort/restaurant need.
  • Individual and shared bandwidth Quota: Allows to define a fixed guaranteed bandwidth for certain users.
  • Committed and Burstable Bandwidth.
  • Bandwidth Scheduling & Fair Usage Policy.
  • Restrict Users Based on Data and Limit.
  • Speed Limit & Bandwidth Limit
  • Connected Device Limit
  • Revoke & Grant access
Complying with local laws and ensuring objectionable content is blocked is a key requirement of hotel /resort networks. There are today thousands of websites linked with terror networks and cybercrime which may adversely impact the hotel/resort/restaurant reputation.
  • Web Categories : Default (50+)
  • Application & Content Filter
  • Block URL / Domains and Ports
  • Protocols supported: HTTP, HTTPS
  • Block Malware, Adult sites
  • Custom Denied Message
  • Safe Search Enforcement
Can Create and generate different policy-based vouchers for guests and hand over the printable.NetXGATE also has a provision to integrate with a PMS software to auto generate User ID-Password at the time of check-in and send them over the visitor's mobile no.
  • Prepaid & Postpaid Vouchers/packages
  • Create Hourly and Day based plans
  • Registration & Renewal packages
  • Guest check-out based package option
  • Create Complimentary | VIP Plans
  • Dedicated Conference |Banquet Hall Plans
  • Facilitates Topup for prepaid plans
  • Seamless Roaming (Wired to Wireless)
  • Login Once
  • Zero Configuration
  • DHCP and DNS
  • Diagnostic Tools
  • Next Gen Firewall System
  • Syslog Configurations
  • Data backup and restore
  • Network Management Options
  • Network packet capture option for admin
    With growing security concerns, most hotel/resort are looking for ways to track the network activity of Guests or its Staff. Having logs to investigate cybercrimes is critical for any public hotspot.In NetxGATE , admin can get complete reporting of all the essential parameters in a highly user-friendly. This makes it easy for them to keep track of the network. Section-wise Analytics of Internet, User, Content Logging, Social, Threat, and System simplifies and provides in-depth data about each. The appliance also has a unique feature of Activity Timeline to track all the major activities happening across the network in the most lucid way and troubleshoot the arising issues.
    • Admin GUI Usage Log - *Audit Reports
    • Reports in CSV/Printable/Graphical/PDF
    • Diagnostic and System Health Check Tools
    • MIS & BI (Business Intelligence) Reports
    • Live Network Sniffer | TCP Dump
All the details pertaining to every internet session of Guest gets stored inside the NetXGATE appliance. Sessions can be filtered on various parameters and can also be searched based on the Unique User Id|Name|Mac Adress |IP |Host name .
For seamless access NetXGATE HotSPOT gateway is already integrated and supports supports many leading or prominent PMS like WinHMS, IDS ,eZee etc & team can be requested for any other third party Property Management Software/application integration.
NetXGATE intends to be the most User Friendly gateway. It has been designed so elegantly that even a non technical person can govern and operate it. NetXGATE gives the english translation of every network configuration you set. Now small Property don't need a specialised network/tech guy to operate it.
  • All-in-one appliance to create a multi-use Hotel network
  • Many ways to register users and provide access
  • Dashboard for users to check their usage, pay and recharge
  • Works with any brand of Wi-Fi access point (AP)
  • Filter out objectionable content by specifying categories such as adult material.
  • Investigate online fraud & e-fraud by keeping lawful logs.
NetXGATE Team can be requested out for personalised development of a feature.